Get In Touch
Choose the best way to reach us based on your needs
General Support
Questions about using our character generator, account issues, or general inquiries.
Response Time: 24-48 hours
Bug Reports
Found a bug or technical issue? Help us improve the platform by reporting it.
Response Time: 48-72 hours
Feature Requests
Have an idea for a new feature or improvement? We'd love to hear from you!
Response Time: 1-2 weeks
Business Inquiries
Partnerships, collaborations, press inquiries, or business opportunities.
Response Time: 3-5 business days
Privacy & Legal
Data protection requests, legal notices, or privacy-related concerns.
Response Time: 72 hours (GDPR: 30 days)
Emergency Issues
Critical security vulnerabilities or service outages affecting all users.
Response Time: 2-4 hours
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Before You Contact Us
Check these frequently asked questions - you might find your answer here!
Response times vary by inquiry type:
- Emergency issues: 2-4 hours
- General support: 24-48 hours
- Bug reports: 48-72 hours
- Privacy requests: 72 hours (GDPR: 30 days)
- Feature requests: 1-2 weeks
We respond faster during business hours (9 AM - 6 PM EST, Monday-Friday).
To help us assist you better, please include:
- For bugs: Steps to reproduce, browser/device info, screenshots if applicable
- For support: Detailed description of the issue and what you've already tried
- For features: Clear description of what you'd like to see and why it would be useful
- For business: Your company name, role, and specific proposal/inquiry
Currently, we only offer email support to ensure we can provide detailed, documented responses. Email support allows us to:
- Provide screenshots and detailed instructions
- Maintain a record of our conversation
- Forward your case to specialists when needed
- Respond in multiple languages if necessary
GTANames.com is completely free to use, so there are no refunds to process. Our service is supported by advertisements, which allows us to provide our character generation tools at no cost to users.
If you have concerns about our service, please let us know how we can improve!
If you believe our content infringes your copyright, please send a detailed notice to legal@gtanames.com including:
- Description of the copyrighted work
- Location of the allegedly infringing content
- Your contact information
- Statement of good faith belief that use is not authorized
- Statement of accuracy and authority to act
Yes! We take privacy seriously and follow strict data protection practices:
- We only collect information necessary to respond to your inquiry
- Your email address is never shared with third parties for marketing
- We use secure encryption for all communications
- You can request deletion of your data at any time
Read our full Privacy Policy for complete details.
Other Ways to Connect
Join our community and stay updated
Community Forum
Join discussions with other users, share character creations, and get community support.
Visit ForumContact Information
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Weekend: Limited support
Holidays: Reduced hours
Emergency issues are monitored 24/7
Mailing Address
GTANames.com
ATTN: Customer Support
123 Digital Street
Tech City, TC 12345
United States
Languages Supported
Primary: English
Limited support: Spanish, Portuguese, French
We'll do our best to assist in other languages using translation tools