Get In Touch

Choose the best way to reach us based on your needs

General Support

Questions about using our character generator, account issues, or general inquiries.

Email: support@gtanames.com
Response Time: 24-48 hours

Bug Reports

Found a bug or technical issue? Help us improve the platform by reporting it.

Email: bugs@gtanames.com
Response Time: 48-72 hours

Feature Requests

Have an idea for a new feature or improvement? We'd love to hear from you!

Email: features@gtanames.com
Response Time: 1-2 weeks

Business Inquiries

Partnerships, collaborations, press inquiries, or business opportunities.

Email: business@gtanames.com
Response Time: 3-5 business days

Privacy & Legal

Data protection requests, legal notices, or privacy-related concerns.

Email: privacy@gtanames.com
Response Time: 72 hours (GDPR: 30 days)

Emergency Issues

Critical security vulnerabilities or service outages affecting all users.

Email: emergency@gtanames.com
Response Time: 2-4 hours

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

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Before You Contact Us

Check these frequently asked questions - you might find your answer here!

How quickly will I receive a response?

Response times vary by inquiry type:

  • Emergency issues: 2-4 hours
  • General support: 24-48 hours
  • Bug reports: 48-72 hours
  • Privacy requests: 72 hours (GDPR: 30 days)
  • Feature requests: 1-2 weeks

We respond faster during business hours (9 AM - 6 PM EST, Monday-Friday).

What information should I include in my message?

To help us assist you better, please include:

  • For bugs: Steps to reproduce, browser/device info, screenshots if applicable
  • For support: Detailed description of the issue and what you've already tried
  • For features: Clear description of what you'd like to see and why it would be useful
  • For business: Your company name, role, and specific proposal/inquiry
Do you provide phone support?

Currently, we only offer email support to ensure we can provide detailed, documented responses. Email support allows us to:

  • Provide screenshots and detailed instructions
  • Maintain a record of our conversation
  • Forward your case to specialists when needed
  • Respond in multiple languages if necessary
Can I request a refund?

GTANames.com is completely free to use, so there are no refunds to process. Our service is supported by advertisements, which allows us to provide our character generation tools at no cost to users.

If you have concerns about our service, please let us know how we can improve!

How do I report copyright infringement?

If you believe our content infringes your copyright, please send a detailed notice to legal@gtanames.com including:

  • Description of the copyrighted work
  • Location of the allegedly infringing content
  • Your contact information
  • Statement of good faith belief that use is not authorized
  • Statement of accuracy and authority to act
Is my personal information safe?

Yes! We take privacy seriously and follow strict data protection practices:

  • We only collect information necessary to respond to your inquiry
  • Your email address is never shared with third parties for marketing
  • We use secure encryption for all communications
  • You can request deletion of your data at any time

Read our full Privacy Policy for complete details.

Other Ways to Connect

Join our community and stay updated

Community Forum

Join discussions with other users, share character creations, and get community support.

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Help Center

Browse our comprehensive FAQ and tutorials before reaching out for support.

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Newsletter

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Status Page

Check real-time system status and service availability.

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Contact Information

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)

Weekend: Limited support

Holidays: Reduced hours

Emergency issues are monitored 24/7

Mailing Address

GTANames.com

ATTN: Customer Support

123 Digital Street

Tech City, TC 12345

United States

Languages Supported

Primary: English

Limited support: Spanish, Portuguese, French

We'll do our best to assist in other languages using translation tools